• Renting a truck or equipment: All services and rentals are on a first come first serve basis. Contact us so we can help you set your rental gear aside.
• Reservation deposit: Is required for all reservation. Make a reservation via phone or email.
• Changing my reservation: Additions to your order are welcome and subject to availability. All changes must be made 48 hours in advance.
• Delivery times and location: We deliver anywhere 24/7.
• Delivery prices: We can bring it to you or you can pick it up. Priced based on locations and equipment rentals plus number of days or length period.
• Equipment set-up: We can set up, take down equipment such as tents, dance floors, stages, and lighting items. You can set up tables, chairs, linen, glassware (we can also have a team member set it up for an additional price).
• Cancellations: All cancellations will be charged a 50% restocking fee after 48 hours.
• Prices quoted are for one-day use only. Weekly and monthly rates available upon request.
• A 50% deposit is required on all reservations. Total rental amount is due at time of delivery or customer pickup.
• Equipment is priced for time out whether it is used or not.
• Extra charges will be added for missing or broken equipment.
• Delivery will be made to ground level, backyard tent area or to a location accessible to our delivery vehicle.
• All equipment must be returned to original spot of delivery. Tables must be folded; chairs must be stacked or bagged to avoid a breakdown fee.
• All equipment must be left under tent or covered to protect equipment from weather conditions.
• New York Sanitary Regulations require that all glassware, flatware or chinaware be rinsed, food free and placed in original containers.
• Linens must be completely dry and folded. Torn or burned linen are subject to replacement cost.
• Tents and canopies are not permanent structures and are susceptible to weather conditions. We reserve the right to remove any tent, which in our opinion will do possible damage to our equipment or to anyone’s property.
• Additional Charges may apply to your rentals if service personnel is requested to set up/ brake down.